Orders generally leave within 2-5 business days. I strive to get them out quicker as I can. Unless otherwise noted, orders ship via USPS First Class which takes 3-5 days to arrive in the United States and 1-2 weeks to arrive in most other parts of the world. All orders come with a delivery confirmation number.
If you have any questions about timing or need something faster, please let us know.
Refund is issued in the case of lost package or damaged goods. Just shoot Hannah an email if something happens.