FAQ

What is your shipping policy?

Orders within the United States should receive their orders within 3-5 business days. International orders vary, but should arrive within 8-14 days. If you have a specific urgent need, feel free to reach out before placing the order.

Returns/Refunds

Refund is issued in the case of lost package or damaged goods. Just shoot Hannah an email if something happens.

How do I order wholesale?

Please email me directly at me@hannahtheiss.com to receive a linesheet and additional wholesale information.

Do you accept commissions?

Absolutely! I love working on custom orders. Shoot me an email at me@hannahtheiss.com to let me know what you have in mind. Comissions generally have a lead time of 1-2 months depending on size and detail.